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We Are Officially Back

It's been a while and we've missed you! These are things that we're doing to best serve you while combating COVID-19.

Temperatures checks is one of the main ways we stay proactive. Outside of team members personally feeling too hot and deciding it's safer to stay home, we closely monitor any temperatures changes. Fevers oftentimes can be a telltale sign of underlining issues. If a fever seems to be present, team members are sent home.

We have incorporated the wearing of masks as an important mandate. Masks are to be worn at all times when applicable. If for some reason or another a team member has misplaced their mask or it is no longer usable, on-site masks are available.

The importance of clean hands and clean surfaces cannot be stressed enough. Disposable gloves are available for usage as opposed to direct contact with surfaces. In the event that surfaces are touched, hand sanitizer and disinfectant wipes are strategically placed in each area for necessary wiping. At the end of each day, all surfaces that have come in contact with members and non-members are wiped down.

We understand that one of our goals is to provide our Individuals with Intellectual Disabilities (IDD) and seniors with love and care; one of the main ways that is accomplished is with touch responses, such as, hugs, handshakes, high-fives, and the like. As your safety is of our upmost concern, we will be dialing back on physical contact . We are practicing social distancing measures both in and outside of the office where applicable.

We have also created a new schedule for our administrative team to lessen face-to-face contact. Our in-person office hours are now Monday to Friday between 9AM to 3PM. Phone and e-mail communication will continue to operate Monday to Friday between 9AM to 5PM.

To alleviate the chagrin and stress of not seeing Direct Personal Staff (DPS) as often, we have moved on to contact-less companion services. Community and/or residential based individuals can meet with DPS via Zoom. For more information on this, please contact Program Manager Jocelyn Fuller at

COVID-19 is extremely scary, it has caused tremendous heartache, but so long as we all do what is necessary , we will beat it! Please practice social distancing. Maintain a healthy lifestyle by eating healthier, sleeping well , and exercising. Be sure to check on family and friends, as it can be extremely easy to fall into a depressive-like state. Take care of yourself physically, mentally, and emotionally.

The Centers for Disease Control and Prevention (CDC) has released the following preventive measures :

  • Clean your hands often, either with soap and water for 20 seconds or a hand sanitizer that contains at least 60% alcohol.

  • Avoid close contact with people who are sick.

  • Put distance between yourself and other people (at least 6 feet).

  • Cover your mouth and nose with a cloth face cover when around others.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces daily.

COVID-19 affects different people in different ways. Infected people have had a wide range of symptoms reported – from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus.

People with these symptoms may have COVID-19:

Fever or chills


Shortness of breath or difficulty breathing


Muscle or body aches


New loss of taste or smell

Sore throat

Congestion or runny nose

Nausea or vomiting


Call your medical provider for any other symptoms that are severe or concerning to you.

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